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EU Shipping & VAT Information

Key Changes Post-Brexit

Since the UK left the EU on January 1, 2021, all shipments from the UK to the EU require customs clearance under the UK-EU Trade and Cooperation Agreement (TCA). This affects all orders, regardless of value.

New EU VAT Rules (Effective 1 July 2021)

Major changes to EU VAT regulations now apply to all goods imported from the UK:

  • All goods are subject to VAT, regardless of value (the previous €22 exemption no longer applies).
  • For orders under €150, VAT is collected at checkout via the Import One Stop Shop (IOSS), ensuring a smoother customs process.

Orders Under €150 – VAT Collected at Checkout

If your order is valued at €150 or less, here's what happens:

  • VAT is paid upfront at checkout – no additional VAT charges upon arrival.
  • Faster customs clearance, as VAT is already accounted for.
  • No additional import duties are required for goods under €150.

🔍 How It Works:

Order → VAT Collected at Checkout → Faster Customs Processing → Delivery

✔️ MySupplementShop Ltd is IOSS-registered, ensuring smooth VAT processing for eligible orders.

Orders Over €150 – Duties & VAT Payable on Delivery

For orders exceeding €150, different rules apply:

  • VAT is not collected at checkout and must be paid upon import.
  • Customs duties may apply, depending on the type of goods and their country of origin.
  • Any import VAT, duties, or handling fees are the responsibility of the buyer and must be paid before delivery.
💡 Tip: Contact your local customs office to estimate potential charges before placing an order.

Summary of Charges – Who Pays What?

Order Value VAT Paid at Checkout? Import Duties? Additional Fees?
Under €150 ✔️ Yes (via IOSS) ❌ No ❌ No
Over €150 ❌ No (Paid at Import) ✔️ Yes (if applicable) ✔️ Yes (handling fees, if applicable)

Customs Duties & Additional Charges

While VAT is either prepaid (under €150) or due at import (over €150), additional charges may apply:

  • Customs duties depend on the product type and its country of origin.
  • Handling or clearance fees may be charged by courier services before delivery.

📌 Important: If your order is over €150, you will be responsible for all customs duties, VAT, and any courier handling fees.

🚀 Orders Shipped from Our Poland Warehouse – No Import Fees!

For a hassle-free shopping experience, look out for products that ship from our **Poland warehouse**. These items:

  • 🚚 Delivered within the EU – no customs clearance needed.
  • No import VAT or duties – since they are already inside the EU.
  • Faster delivery times compared to UK shipments.

Look for this logo on product pages – it means your order is shipped **from within the EU** with no extra customs charges!

💡 Recommended for EU customers: Ordering from our Poland warehouse means no extra import fees and faster shipping!

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